Contact Us

Have questions about Tells me More? We're here to help you get the most out of your AI transcription experience.

Before You Reach Out

Many questions can be answered quickly through our existing resources. We've put together comprehensive guides and documentation to help you resolve common issues immediately:

  • FAQ - Answers to the most common questions about features, privacy, and troubleshooting
  • Documentation - Complete user guide with installation, usage, and export instructions
  • Blog - In-depth tutorials on improving transcription accuracy, workflow optimization, and advanced tips
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Email Support

For general questions, technical support, feedback, or feature requests.

tellsmemore192@gmail.com
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Developer

Connect with Alessandro Saladino, the creator of Tells me More.

LinkedIn Profile

We typically respond to emails within 24-48 hours during business days (Monday-Friday).

How to Write an Effective Support Request

To help us resolve your issue as quickly as possible, please include the following information in your email:

1. System Information Your macOS version, Mac model (M1/M2/Intel), and RAM
2. App Version Which version of Tells me More you're using
3. Problem Description What happened, what you expected, and steps to reproduce
4. Audio Details File format, length, language, and quality of the audio

The more details you provide, the faster we can diagnose and resolve your issue. Screenshots or screen recordings are especially helpful for visual problems or unexpected behavior.

What We Can Help With

Technical Support

  • Installation and setup issues
  • Transcription accuracy problems
  • Export and format questions
  • Performance optimization
  • Model download issues

Feature Requests

  • New language support
  • Export format suggestions
  • UI/UX improvements
  • Integration ideas
  • Workflow enhancements

General Inquiries

  • Privacy and data handling
  • Licensing questions
  • Business use cases
  • Partnership opportunities
  • Press and media inquiries

About the Developer

Tells me More is developed by Alessandro Saladino, a software developer passionate about AI, privacy, and creating tools that empower users. The project was born from the frustration of dealing with cloud-based transcription services that compromise privacy and charge recurring fees.

As a solo developer, Alessandro is committed to maintaining Tells me More as a free, open-source project while continuously improving its features based on user feedback. The goal is simple: provide professional-grade transcription that respects your privacy and doesn't cost a fortune.

Want to support the project? Star it on GitHub, share it with others who might find it useful, or contribute to the codebase. Every bit of support helps keep the project alive and growing.